Thanks for taking the call after hours - and offering to take care of this matter for me at your first availability. This is the excellent type of customer service that I read about on the website and am pleased to have to witnessed first-hand. Thanks again for your attention to this small item - seemingly inconsequential, but it's the resolution of these type of matters that keeps me with a company for the long term. You can be assured that The Hitch Store has my future business and any referrals to friends, family & colleagues for any type of hitch or towing products.

Very fast service. Ordered in afternoon one day and recieved it 2 days later. Correct part and easy to install on my Sorento. I look forward to doing business again. Thanks

In order to prepare my new vehicle for this year's camping trip I placed a call and was fortunate enough to speak with John. He listened to my needs and and advised what products would meet my demands. He is one of the reasons that our trip was a great success. Having called back to order another product his help made the process a breeze. Customer satisfaction is in good hands when John takes the call!