Great Service I had recently purchased a hitch and bike rack. The hitch worked fine but the bike rack fell just a little low. It did carry the bike fine after the wheels were removed. I contacted April in customer service and asked to exchange the rack for another that my friend had purchased recently. April was ver helpful and agreed to switch the hitch at no cost to ship or return. I have recommended other who have made purchase already. With this type of service I will continue to spread the word about TheHitchStore.com. Thanks April for such a great job!! -Tim Impallaria (Bel Air Maryland)
Totally Surprised Dear Sir/Madam,
I did my research and chose your company for my hitch purchase. From beginning to end I was very impressed. Courteous and helpful staff during the ordering process was just the start of my satisfaction.
Lo and behold my hitch arrived LESS then 24 hours after placing my order. Yes, less then 24 hours after speaking with The Hitch Store.
Add to my surprise the hitch actually installed as easily as claimed. American made product at a great price and shipped as fast as once could expect. I am totally satisfied and would without question purchase from your company again.
Thank you,
Gary Menghi -Gary Menghi (Princeton New Jersey)
