Outstanding sales experience! Support after the sale was even more spectacular! I had to call to get assistance with the installation, and the associate was very knowledgeable. I ordered my hitch on Sunday, and it arrived Tuesday. I could not have asked for or expected a better online shopping experience!

I recently purchased a hitch for my Toyota RAV-4, mostly to be used to accept a bike rack. I was somewhat concerned about the condition of the shipping carton but the hitch was in perfect condition. I attached it myself at 76 years of age. Another pair of hands would have been helpful but it fit perfectly and looks great. The construction is "closed" which will keep the Michigan road salt and sand out of the structural tubing.

I just wanted to drop you folks a note saying how wonderful April was in helping me resolve a shipping and availability issue I had. She quickly took care of the issue and resolved it completely. Please Thank her for the help and keep up the good customer service.