Use the live help button. It got me to a real person Jon and in minutes he had me squared away. He even held an outgoing order to help get my shipping out. A+++ service

First Class Operation, Thanks Jon for all your help.

I was very impressed on how quickly I got my hitch for our Chevy Equinox, the box was at my door step 2 days after placing my order. The hitch is of very good quality and it fit right in, no drilling necessary, only the receiver is visible, the tube is completely hidden (something my wife really appreciates) And to think I was considering to have the dealer install the towing package, I saved a lot of money going with the hitch store--thank you guys!