The experience with the hitch Store was great. Fast delivery,Good prices ,Clear details of the items being sold. Quality of product. THANKS. (JAKE)

The hitch arrived in timely fashion and was very competitively priced. I really like free shipping rather than the typical, "lets get another $24.95 out of him", that you discover during checkout. This site provides free shipping. The box arrived UPS and in shambles but I was sure even UPS couldn't damage something as robust as this hitch. Boy was I wrong. About 2 hrs into a 30 min job, I realized the hitch was not the right size to fit. After a bunch of fiddling and measuring, I realized the hitch was bent. Judging from the condition of the box; no doubt by UPS. I was mad at the hitch store at first for shipping the wrong size and then at UPS for bending it. About an hour with a forked tree and a bunch of wood blocks, I had it bent back into a shape that would fit. Bottom line; a superb hitch, nice finish and super strong. I called April at customer service and she was very apologetic despite it not being her companies fault. If I had called when I first noticed she would have had it picked up and a new one sent but I was determined to install it and at last succeeded. April was very helpful and, in the end sent me a hitch ball for my trouble. The Hitch Store is also My Hitch Store; thanks April....

I just want to thank you for your promp delivery on a order I place on 10/11/09 Sunday and the order was received on 10/13/09. Wow! that was fast and very professional. Thank you very much.