Not only are these people helpful, courteous, and knowledgeable with the type of information a novice like I require, but their service is... Read More ->
hitch exhange and shipping Two day shipping from Kentucky no additional shipping charges necessary! (local sources needed 10 days to two weeks for a "special order") and if that were not enough, I ordered the wrong hitch for a Volkswagen Golf (manufacturers mid-year model change to 1999 1/2), and the exchange was made over the phone no hassles and the people I talked to were extremely nice and helpful! what a concept, doing business with a company that actually wants my business, is genuinely concerned with getting the order right and were pleasant and helpful. Total call time under 10 minutes and problem solved, thank you everyone.
I would buy another car in need of a hitch just so I could do business with these people again, and again and again. Did I say they were extremely helpful and Nice? -Craig Lee (Salt Lake City Utah)
Im impressed! There is not much that impresses me these days but after ordering a class 3 hitch for my '02 Ranger last thursday at 1:00 pm over the phone and then having it on my porch the next day by 3:00 pm with free shipping is hard to believe. At $153. it was $60+ dollars less than my local truck guys store could do. It also took me longer to clean off and paint my frame rails than it did to install the hitch. Excellent product, keep up the great work.
Thanks
Ray Lane -Ray Lane ( )
