I ordered a hitch package for my husbands durango. It arrived just two days later. when my husband opened it he informed me that i chosen the wrong one. So I called the customer service line and was AMAZED by the wonderful service i received. The young man I spoke with was extremely helpful. Its very refreshing to deal with a company that truly values my business. We will definately recommend the hitch store to anyone and will use them again in the future.

Two weeks ago I ordered similar products from etrailer.com. Several unanswered emails later, I still had no product. To find out today that none of the items were in stock and would be a month before they would be. With no help other than them wanting me to spend more money, I cancelled my order. I found your website through Google. I called instaed of trying to find the products myself. April amswered and had me completely ready to go in under 5 minutes! She was AWESOME!You folks are great and will recommend you to my camping friends! Thank you! and kudos to April!

I can't say enough good about the quality of products and superb customer service at The Hitch Store. Even after I sloppily ordered the wrong ball mount the exchange was quick and easy. Heck, The Hitch Store sent me the correct version even before I returned my mistake! How great is that? I highly recommend this company.