I purchased the Curt Hitch (13529) with T-Connector (55530). It was shipped very fast, I ordered on 3-2-2010 after 8pm with April and recieved it on... Read More ->
I ordered a hitch package for my husbands durango. It arrived just two days later. when my husband opened it he informed me that i chosen the wrong one. So I called the customer service line and was AMAZED by the wonderful service i received. The young man I spoke with was extremely helpful. Its very refreshing to deal with a company that truly values my business. We will definately recommend the hitch store to anyone and will use them again in the future.
kat
erie pa
Super customer service!
Two weeks ago I ordered similar products from etrailer.com. Several unanswered emails later, I still had no product. To find out today that none of the items were in stock and would be a month before they would be. With no help other than them wanting me to spend more money, I cancelled my order. I found your website through Google. I called instaed of trying to find the products myself. April amswered and had me completely ready to go in under 5 minutes! She was AWESOME!You folks are great and will recommend you to my camping friends! Thank you! and kudos to April!
Mike Williams
Highly recommend!
I can't say enough good about the quality of products and superb customer service at The Hitch Store. Even after I sloppily ordered the wrong ball mount the exchange was quick and easy. Heck, The Hitch Store sent me the correct version even before I returned my mistake! How great is that? I highly recommend this company.