I just finished installing my new Curt hitch on my Impala, and had to write to you! I was expecting a One-Size-Fits-Nobody hitch, as I have had... Read More ->
April, I just wanted to take a minute to thank you for all of your help in my purchase of the trailer hitch for my 2010 Equinox. As a sales OEM Account Manager myself, the one way a company can differentiate itself from others is with customer service. My belief is that you have done that well. I really appreciated the fact that informed me about the wiring harness available even though it was new as well as giving me the tech support 800 number for Curt. They also were very helpful on the wiring harness. Have a great day! -Dale
Dale
FAST Shipping
I ordered a hitch about 3:00 PM on 7/6/10 and it was sitting in my office lobby about 1:00 PM on the 7th. This was the free shipping, not the extra charge overnight delvery option. My truck is in the body shop, ready to paint and now we don't have to wait for the hitch. Great job by your staff.
Jere duBois
Seneca SC
Really? That fast?!
I used to be an etrailer.com customer, but The Hitch Store has won me over and I will always be using them first! I ordered a hitch for my 2008 Tundra and it was shipped about 3 hours later. Find me faster shipping! They were friendly and more than willing to answer any questions I had pre-purchase. April is a rockstar and answers any questions you may have! I haven't gotten the hitch yet, but I know it won't be tough to install (I've done a few of these before). I highly recommend the Hitch Store. Customer service is top notch! Buy in confidence!