Spectacular customer service! Great to speak to April, a real person with Live Help. Found the hitch in stock in TX and made certain it was pulled from there and shipped for a quick deliver! Awesome!

Well, to say the least I was not all convinced that it would be as easy to install as they said, but after calling around to a half dozen shops and getting prices of $200-$275 for a hitch, installed, I decided to give it a go. I ordered the hitch on a Friday and it was here the next Tuesday. I didn't even have to jack up the car, just removed the 4 bolts, used a couple of 4x4's to level the end I was not working on, and put the bolts back in on one side, then the other. I did take the time to lower the spare in case it was not centered from the last time it was raised, but that is all I did differntly. Took me, working alone, about 20 minutes. Couldn't have been simpler. From what I can tell, the Curt hitch, USA made, is very good and sturdy and I'm well pleased with it.

I just found out that I needed to move 12 hours up north for work within the next week. My career was on the line, and I frantically realized that we didn't have the resources to move every bit of stuff we had to our names back up with us by that date, and the costs of re-acquiring everything we would have left down south would have devastated us. We had a friend with a trailer, but our vehicle wasn't equipped with a hitch. All seemed lost -- or at least very difficult; but that's when a quick Google search pulled up The Hitch Store. Their prices seemed extremely reasonable, and the free shipping on our order was especially attractive. I had a quick conversation with  Jon, who reassured me that the order would not only ship that day, but would be on my doorstep three days later -- and this was a Friday. Free shipping, arriving over the weekend, with plenty of time to install the hitch and make the journey? Yes, please! The checkout was phenomenally easy. We haven't received the order yet, but when we do you can guarantee that this testimonial will be added to. You've got a customer for life, Jon. Thanks a million. -- Kyle