Super customer service ! I called about a specific hitch drop that I needed and it was nice to get the answer right off . I ordered it on Monday and received it Tuesday afternoon by UPS .

The Curt hitch that arrived earlier than expected was a very superior unit. I had ordered the wrong part and support shipped the right item which listed for more for free. I wouldn't consider ever shopping anywhere else. Thanks, Jim

I called the hitch store this morning to add a hitch lock to my previous order of a bike rack and hitch. I spoke with April who was really helpful and patient with all my questions. She not only helped me with choosing the right lock but also took the shipping off.instead of combining another order.thanks April..I look forward to having a good experience with the Hitch Store.