Trailer Hitches and Ball Mounts Limited Lifetime
Gooseneck Hitches Seven Years Limited
E5 Fifth Wheel Hitch Five Years Limited
Q5 Fifth Wheel Hitch Ten Years Limited
R5 Roller Seven Years Limited
R5 Roller with Q5 Fifth Wheel Head Seven Years Limited
R5 Roller with E5 Fifth Wheel Head Five Years Limited
Wiring and Electrical One Year Limited
All Other Accessories One Year Limited
CURT Manufacturing Incorporated (CURT) warrants to the original purchaser (Purchaser), its products to be free from defect under normal use and service, ordinary wear and tear expected, for the warranty period stated above, from the date of the original purchase, but subject to the limitations as set forth below.
Limitation on Warranty
CURTs obligation under the above warranty is limited to repair or replacement of the CURT Product (Product), at its option due to a manufacturing defect of the Product. CURT shall not be liable for the loss of or use of vehicles, loss of damage to personal property, expenses such as telephone, lodging, gasoline, towing, tire damage or any other incidental or consequential damages incurred by the Purchaser, or any other person or entity.
CURT will examine the returned Product. If CURT, in its exclusive discretion, determines that the defect or damaged Product is covered under this limited warranty, CURT will repair the Product or replace it at that time.
Alterations to or misuse of the Product will void the warranty. For example, overloading or exceeding an automobile or trailer manufacturers weight ratings, or maneuvering motor vehicles equipped with Products at improper rate of speed, shall void the warranty on any of the Products. Failure to properly maintain and regularly inspect the Product according to the specific instruction sheet accompanying each Product shall also void the warranty.
Some states do not allow the exclusion or limitation of incidental or consequential damages. If such exclusions or limitations are prohibited under the applicable law, the above limitation or exclusion may not apply.
This Warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
The Purchaser, when returning a CURT Product, must follow the following steps:
- The Purchaser must have proof of purchase of any damaged Product. The Purchaser must obtain from TheHitchStore.com (Toll free number is 1-866-843-2010) a Returned Merchandise Authorization (RMA) will be given along with the correct address where to ship the damaged product.
- The Purchaser must pay all shipping costs to deliver the damages Products to CURT and must send the damaged Product along with the RMA and proof of purchase together.
- Upon receipt of damaged Product, CURT will determine whether the damaged Product is covered under the Limited Warranty. If it is, CURT will repair or replace the Product. If the Product is replaced, the Product that is originally returned by the Purchaser shall become the exclusive property of CURT. If the returned Product is not covered under the Limited Warranty, CURT will notify the Purchaser before taking any further action with regard to repair or replacement, which would be at the Purchasers cost.