Bizrate Circle of Excellence Platinum Award
This year, only 27 online retailers received the Platinum designation, representing 0.5% of all online retailers within the Bizrate Insights North American Retailer Network. Entry into the Circle of Excellence was more competitve this year; the Network averages for the included customer satisfaction ratings were higher across the board. Platinum winners achieved Circle of Excellence status plus earned scores of 9.0 and above (out of 10.0) on all seven key customer satisfaction indicators this award year. We praise your company for its dedication to providing top notch customer service, consistently collecting customer feedback, and earning outstanding customer satisfaction ratings throughout the award year.
Chief Executive Officer, Shopzilla Inc.