Quality Products I ordered the hitch, sleeve and ball for my Nissan Titan on Tuesday, they were delivered on Friday.
However it appears that during the UPS handling the shipping box was dropped bending the side flange of the hitch about 1 1/2 inch out of line. This damage made the installation a lot more difficult but not impossible actually taking only about 45 minutes to complete.
Overall the products are first class and well built. The next time I or a friend needs hitch products I will highly recommend The Hitch Store.
Chuck.......Glendale, CA -Chuck (Glendale California)
Great Service I had recently purchased a hitch and bike rack. The hitch worked fine but the bike rack fell just a little low. It did carry the bike fine after the wheels were removed. I contacted April in customer service and asked to exchange the rack for another that my friend had purchased recently. April was ver helpful and agreed to switch the hitch at no cost to ship or return. I have recommended other who have made purchase already. With this type of service I will continue to spread the word about TheHitchStore.com. Thanks April for such a great job!! -Tim Impallaria (Bel Air Maryland)